Effective Date: October, 2024

1. Introduction

LP Agencies PTY Ltd (“LP Agencies,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, https://lpagencies.co.za/ (the “Website”), and use our online shop for quotes. 

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: This includes your name, company name, email address, phone number, and postal address.
• Quote Information: This includes details about the packaging products you are interested in, such as product type, quantity, dimensions, and any special requirements.
• Website Usage Information: This includes your IP address, browser type, operating system, referring URLs, pages visited, and date/time stamps.
• Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on our Website and hold certain information. You can learn more about our use of cookies in our Cookie Policy [insert link to Cookie Policy if available].

3. How We Use Your Information

We may use your personal information for the following purposes:

• To Provide and Improve Services: To process your quote requests, provide customer support, and improve our Website and services.
• To Communicate with You: To send you order confirmations, respond to your inquiries, and provide you with information about our products and services.
• Marketing Communications: With your consent, we may send you emails or other communications about new products, promotions, and other updates. You can opt-out of receiving marketing communications at any time.
• Legal Compliance: To comply with applicable laws and regulations.

4. Disclosure of Your Information

We may disclose your personal information to the following third parties:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, and other essential functions. We have contracts with our service providers that require them to protect your information.
• Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Website or the public.
  
  

   

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. 

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to your personal information.  
  
  

   

• Correction: You can request that we correct any inaccuracies in your personal information.

• Deletion: You can request that we delete your personal information.

• Objection: You can object to the processing of your personal information.  
  
  

   

To exercise your rights, please contact us using the contact information below.  

7. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. 

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

9. Changes to this Privacy Policy  

We may update this Privacy Policy from time to time. We will post any changes on the Website and indicate the effective date of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

LP Agencies PTY Ltd  – admin@lpagencies.co.za

HeadOffice

Unit 13, Northmead Industrial Place
10 Moreland Drive
Redhill Industrial Park
Durban North

Important Notes:

• This is a standard privacy policy template and may not be suitable for all businesses. You should review and customize this policy with the assistance of legal counsel to ensure it complies with all applicable laws and regulations.
• Consider adding specific details about your data collection and use practices, such as the types of cookies you use and how you use analytics data.
• If you collect sensitive personal information, such as health or financial information, you will need to include additional provisions in your privacy policy to address the specific requirements for handling that information.
• Be sure to make your privacy policy easily accessible on your website, such as in the footer or through a clearly labelled link.